At Sahara Trip Morocco, we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the data you provide when you visit our website (https://saharatrip-morocco.com), contact us, or book a tour with us. By using our services, you consent to the practices described in this policy.
1. Who We Are
Sahara Trip Morocco is a locally owned and operated travel company based in Casablanca, Morocco. We specialize in private, customizable tours across Morocco—including desert expeditions, cultural city experiences, day trips, and luxury travel itineraries for families, couples, and small groups.
Contact Us:
📧 contact@saharatrip-morocco.com
📞 +212 667 829 726
💬 WhatsApp: +212 632 826 302
2. Information We Collect
We may collect the following types of personal information:
- Booking Information: Full name, email address, phone number, nationality, passport details (if required for permits), travel dates, group size, special requests (e.g., dietary needs, accessibility requirements).
- Communication Data: Messages sent via email, WhatsApp, or our website contact form.
- Technical Data: IP address, browser type, device information, and usage data collected through cookies (see Section 6).
- Payment Details: Processed securely through third-party payment platforms (e.g., PayPal, bank transfer). We do not store credit card information on our servers.
3. How We Use Your Information
Your data is used solely for the purpose of delivering and improving our travel services, including:
- Processing and confirming your tour bookings.
- Coordinating logistics (transport, accommodations, guides, meals).
- Communicating with you before, during, and after your trip.
- Responding to inquiries and providing customer support.
- Sending essential pre-trip information (itineraries, weather tips, packing advice).
- Complying with Moroccan legal and regulatory requirements (e.g., passenger manifests for desert permits).
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Data Sharing & Third Parties
To deliver your tour, we may share limited information with trusted partners, strictly on a need-to-know basis:
- Local Guides & Drivers: Name, contact info, and itinerary details.
- Hotels & Riads: Guest names and arrival/departure dates.
- Transport Providers: Passenger details for airport transfers or intercity travel.
- Payment Processors: Secure handling of financial transactions.
All partners are bound by confidentiality and data protection standards aligned with Moroccan law.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. This includes:
- Encrypted communication (SSL/TLS) on our website.
- Secure email protocols.
- Limited internal access to sensitive data.
- Regular review of data handling practices.
While no system is 100% immune to risk, we take every reasonable step to ensure your information remains safe.
6. Cookies & Website Tracking
Our website uses essential cookies to enhance user experience (e.g., remembering language preferences). We do not use third-party advertising or tracking cookies. You can disable cookies in your browser settings, though this may affect site functionality.
7. Your Rights
Under applicable data protection laws, you have the right to:
- Access, correct, or update your personal information.
- Request deletion of your data (subject to legal retention requirements).
- Withdraw consent at any time (note: this may affect our ability to fulfill your booking).
- Lodge a complaint with a supervisory authority if you believe your rights have been violated.
To exercise these rights, please contact us at contact@saharatrip-morocco.com.
8. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal data from minors without parental consent.
9. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The latest version will always be posted on our website with an updated “Last Revised” date.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:
Sahara Trip Morocco
📧 Email: contact@saharatrip-morocco.com
📞 Phone: +212 667 829 726
💬 WhatsApp: +212 632 826 302
📍 Based in Casablanca, Morocco
Thank you for trusting Sahara Trip Morocco with your journey. We’re honored to show you the magic of our country—responsibly and respectfully.
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